QA / QC - Linear Construction - Workface Efficiency®

Quality Surveillance
Plan & Execute Work, Document Completed Audits, Report Findings

Overview

Implemented IA’s quality product for daily surveillance audits of work tasks (coating, welds, NDE), to ensure the work was done to the required standard. Non-conformances and subsequent corrective actions were captured, reported and managed to close-out.

Top 3 pains:

Managing paperwork physically
Efficiently completing repetitive tasks
Clear communication between trailer and workface

Results

Delivered

Workface Efficiency® Delivered:

Simple to complete quality audit form for each activity type
Tools to capture, categorize and report non-conformances, including photos, at the workface
Documented audits with electronic signatures
Enhanced reporting on issues, audit status and findings

Plan

Ensure Each Auditor:

Has their audit tasks in hand each day, specific to their role
Has the ability to capture ‘ad hoc’ findings at the workface, like non-conformances not linked to a specific audit

How Workface Efficiency® Delivers:

Tasks are assigned on a schedule – each day a new task is created and assigned to the auditor, specific to their role
The person responsible for the work can override the schedule and assign one-off tasks as required
Different auditors will get different tasks, but they all follow the same general format which makes training easy
The schedule can be updated or changed as required
Each auditor is assigned an ‘ad hoc’ template form, which acts as an endless stack of forms on their tablet
The person responsible reviews tasks online daily to ensure work is correctly assigned and proceeding

Execute

Ensure Each Auditor:

completes their assigned surveillance audit
captures any findings at the workface
has sufficient instruction in hand at the workface

How Workface Efficiency® Delivers:

Each auditor syncs up at the start of their shift to get their tasks for the day on their tablet; once synced they can then work offline
The auditor opens their task and quickly works through the audit questions on the tablet
If a finding is identified in the field, they mark it off on the device and logic triggers to allow them to record finding details, including photos
All auditors also have an ‘ad hoc’ global findings form to record any findings that are not specific to the audit
Reference documents are embedded in the form and on the device, easily accessible at the workface
At the end of the shift the auditors sync up their device to load their completed work to the server; an archive copy is kept on the device as backup

Document

Ensure Each Audit Completed:

Produces and audit report as a PDF that can be submitted to the client
Ensure any non-conformances identified produce an NCR output as a PDF that can be submitted to the client

How Workface Efficiency® Delivers:

A custom audit report PDF template is created and associated with the forms; every time an audit is submitted to the database a PDF is automatically generated for that audit
Similarly a custom PDF is produced for any NCRs
The person responsible for the work can easily access these PDF documents through the global reporting interface
Documentation of completed work is generated in real time as work is submitted from the field

Report

Ensure All Audits and Non-Conformances:

Roll up into a globally accessible log report
Can be viewed by role – management sees a different set of data than the field managers
Provide links to view the PDF documents, and make edits to any data in a controlled and logged way

How Workface Efficiency® Delivers:

Reports are created, with strict permission controls – management see different reports and more data than auditors
Reports provide different cuts of data, providing the customer a truly unique view of their data which gives real insight
Graphical reports illustrate trends in the data
Users can ‘drill down’ on the data to view specific documents
Edits can be made using the ‘Authorized Changes’ function – only users with a valid PIN can make changes.
The original data is always kept, but replaced on the output with the corrections. This maintains a full audit trail of the data.

Quality Surveillance

Overview

Results

Learn How Our Clients Are Improving Their Workface Efficiency®

Asset Management – Inventory

Project Controls – Daily Progress

Facilities Management – Seismic Walkdowns

Inspections – Equipment

QA / QC – Linear Construction